Our commitment to you
Every shipment is a responsibility we take on with the same care, no matter the size or destination.
High quality
We work with the most reliable carriers in the world to make sure your shipment arrives in perfect condition.
Ongoing advisory
Our team is available to answer questions, guide you through customs and support you at every step of the process.
Speed and punctuality
We manage timing so your package leaves and arrives within the agreed schedule, without unnecessary delays.
Shipping & Logistics
International Shipping
International air courier service for different types of merchandise — ship your products or gifts from Colombia to more than 200 countries.
USA & Europe Mailbox
Shop in the USA and Europe safely and reliably with our international mailbox, and get advice on bringing your purchases in duty-free.
Customs Management
We handle all the paperwork needed to speed up your shipments through customs, ensuring a smooth import or export whenever required.
Consolidated shipping
We group several packages into a single shipment so you pay less per kilo and cut freight costs. Ideal if you buy from multiple stores or ship frequently: we consolidate, repack and send everything together to its destination.
Pickup & Delivery
Free pickup
We pick up your shipment at no cost, and if you're not in a major city, we still collect it thanks to our partnerships with Envía and Interrapidísimo.
Nationwide pickup
If you're in a small town or far from one of our branches, use our nationwide pickup service to save time and money when shipping internationally.
Personal shopper
Are you abroad and need someone to make purchases for you in Colombia? With our personal shopper service you can shop easily and safely, with advice on the quality of the products you're buying.
Personalized Support
Personalized customer service
Our customer service team is available to answer any questions or concerns you may have.
Tailored solutions
We develop personalized logistics solutions to meet each customer's specific needs, adapting to their requirements.
Business Hours
Ready to ship?
Tell us what you need and we'll give you the exact rate in minutes. No complicated forms, no long waits.